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RasClient - error 1931

    Question

  • Hi,

    I have a VPN connection type IKEv2. This connection was working without any problem for a long time.

    Now it's not working any more and I have and event viewer this error: CoId={9F462888-8B6A-4064-A54A-7FD7D1EAB9F9}: The user SYSTEM dialed a connection named XYZ which has failed. The error code returned on failure is 1931.

    What this code means?

    Tks,
    CM

    Sunday, December 24, 2017 2:07 PM

All replies

  • Hi ,

    Please first check the event ID.

    Did the error occurr on all client system?

    If this problem occurred on specific client system, try to temporally turn off firewall and other anti-virus software, then try to connect again.

    As far as I know, error code 1931 means the context has expired and can no longer be used.

    For your reference:

    System Error Codes (1700-3999)

    https://msdn.microsoft.com/en-us/library/windows/desktop/ms681386%28v=vs.85%29.aspx?f=255&MSPPError=-2147217396

    Best Regards,

    Candy


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    Monday, December 25, 2017 7:27 AM
  • Hello,

    This happen only to a specific connection with windows native VPN client.
    I have other windows native VPN connections working ok.

    The event ID is 20227.

    I tried already to turn off firewall and antivirus.

    Thank you,
    Cristian

    Tuesday, January 09, 2018 5:39 PM
  • Hi Christian

    Were able to figure out the problem with your VPN. I'm experiencing the same issue. Any help will be greatly appreciated.

    Thursday, April 26, 2018 1:28 AM
  • Make sure all IPSec services (like IKEEXT) are not disabled and running. 
    Sunday, June 10, 2018 4:05 PM