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Windows 7 fails to install programs RRS feed

  • Question

  • I have reinstalled the operating system, Windows 7.  Since then, I cannot seem to install iTunes, Microsoft Word 2007, Java, etc.  Under internet options I have it on low (not the default).  What could be wrong.  All service packs appear to be up-to-date.

    Thank you.  JeannineC

    Friday, April 26, 2013 5:51 AM

All replies

  • I have reinstalled the operating system, Windows 7.  Since then, I cannot seem to install iTunes, Microsoft Word 2007, Java, etc.  Under internet options I have it on low (not the default).  What could be wrong.  All service packs appear to be up-to-date.

    Thank you.  JeannineC

    Do you Get error When You want install for example word ?

    If yes Please Put error here.


    Dear Problems ,You May Big But My God Is Bigger.

    Friday, April 26, 2013 6:32 AM
  • Hi,

    You can give us the exact error message, this would be useful to analyze this issue.


    Alex Zhao
    TechNet Community Support

    Monday, April 29, 2013 5:34 AM
    Moderator