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How do I change the default folder for saving contacts? RRS feed

  • Question

  • I have happily used Outlook for several years for POP accounts.  My recent addition of an Exchange account has hijacked several default behaviors that I was used to.  For one,  contacts are now saved by default in the exchange related contact folder instead of the folder that is associated with my primary POP account.  How do I reconfigure Outlook to saved contacts to my preferred folder, so that I don't have to constantly move the new contacts after they are saved?  I do not want this information on the exchange account.  This bad behaviour occurs no matter what email account is read, from which I am saving the contact info.

    To reproduce the problem:  Open a message in the POP email, right click on the FROM email address, choose Add to Contacts from the menu, find the contact stored in the exchange contact folder instead of the contact folder for the POP account (the folder that Outlook USED to save to prior to adding the exchange account).

    Work around: (annoying the first few times, mentally unhealthy after more than a few) Save the contact, then manually move it to the correct folder.

    Tuesday, April 3, 2012 3:22 PM

Answers

  • Hi,

    What version of Outlook are you using?

    I have test this in Outlook 2010/ Windows 7.

    If set POP as default outlook data file(.pst), Open a message in the POP email, and right click "Add to Contact" in FROM with External email address, it will save to POP contact folder.

    If the Email address end with @Exchange.com, it always save to Exchange contact folder, no matter what is default email account, maybe this behavior by default.

    Hope this helps.


    William Zhou

    TechNet Community Support


    Friday, April 6, 2012 2:33 AM
    Moderator

All replies

  • Hi,

    What version of Outlook are you using?

    I have test this in Outlook 2010/ Windows 7.

    If set POP as default outlook data file(.pst), Open a message in the POP email, and right click "Add to Contact" in FROM with External email address, it will save to POP contact folder.

    If the Email address end with @Exchange.com, it always save to Exchange contact folder, no matter what is default email account, maybe this behavior by default.

    Hope this helps.


    William Zhou

    TechNet Community Support


    Friday, April 6, 2012 2:33 AM
    Moderator
  • i did this and it changes the default folder to the one i want but when i do that and i .pdf a document directly to an email using access, word, or excel, it sends from the account that i have set as my default but it shows up in the other account's "Send items" folder not in the one i'm sending it from. Any ideas on how i could change this behavior.

    Thanks.

    Thursday, May 8, 2014 1:42 PM