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Missed incoming call from, notification from Responce Group RRS feed

  • Question

  • Hi There,

    I have very strange problem. Following this blog, I should not receive the following message:

    From: +3581234567890 [mailto:tel:+3581234567890]
    Sent: 15. January 2013 11:14
    To: +3581234567890; Lastname Firstname
    Subject: Missed incoming call from +3581234567890(Other)

    Missed incoming call from +3581234567890(Other)
    +3581234567890

    Other:
    +3581234567890<tel:+3581234567890>
    ------------------------------------------------------------------
    Microsoft Lync 2010

    Has anybody noticed a missed call notification with subject: "Missed incoming call from"?

    How certain person can receive "Missed call" notifications from multiple different RGS? Even the user is not member of any RGSs.

    And even more interesting, this person is not enterprise voice enabled.



    Petri

    Wednesday, January 16, 2013 3:36 PM

All replies

  • What is the phone number used for? Is it a response group agent phone number?

    Please check whether you set the call action as forward to telephone number in Lync control panel Response Groups settings.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, January 17, 2013 9:42 AM
  • Yes, the number is RGS number. And as I have read the messages on the user's inbox these messages arrives from multiple different RGSes.

    I have not set any actions for that person, especially user is not enterprise voice enabled.


    Petri

    Saturday, January 19, 2013 1:31 PM