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Unable to Join Skype meeting as anonymous RRS feed

  • Question

  • Hi,

    Recently we deployed Skype for Business Server 2015 with Enterprise Pool. Users are able to join meeting internally and externally(Only Company users and federated users) but when a anonymous user is trying to join meeting, gets below error(Only when they try to join via Skype client). Via Meeting app , they are able to access.

    Is something wrong with Reverse Proxy ?


    -James

    Wednesday, January 16, 2019 11:00 PM

All replies

  • Hi James,

    According to your description, the anonymous access permission should be enabled in your environment. However, I suggest you could also try to check this in the SFB Server Control Panel by clicking Conferencing -> Conferencing Policy. 

    Based on my research, if the SFB client do not install the January 3, 2017, update or later, it may have this issue, the best way is updating the SFB client to the latest version and then check again. You could refer to the following blog to check about this: Unable to Join a Skype for Business Meeting? Use the Web app!  

    Note: This response contains a reference to a third party World Wide Web site. Microsoft can make no representation concerning the content of these sites. Microsoft is providing this information only as a convenience to you: this is to inform you that Microsoft has not tested any software or information found on these sites and therefore cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software on the Internet.

    Best Regards,
    Evan Jiang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Marked as answer by James Jac Thursday, January 17, 2019 8:06 PM
    • Unmarked as answer by James Jac Thursday, January 17, 2019 8:07 PM
    Thursday, January 17, 2019 2:30 AM
  • Hi,

    There are two pools and issue is with only one Pool. There is no issue if meeting is hosted by a user who is on Pool01. We are able to connect with same machine so it should not be client issue.


    -James

    Thursday, January 17, 2019 8:10 PM
  • Hi James,

    Please check the policies on SFB Control Panel in your environment as below:
    1. In the Federation and External Access -> External Access Policy, please check whether set policies for the pool2, make sure you have enabled “Enable communications with public users” for all users.
    2. In the Conferencing -> Conferencing Policy, also make sure you have enable “Allow participants to invite anonymous users” for all users. 

    Best Regards,
    Evan Jiang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    • Proposed as answer by woshixiaobai Wednesday, January 23, 2019 2:53 AM
    Tuesday, January 22, 2019 5:34 AM
  • Hi James,

    Is there any update for this issue? If the reply is helpful to you, please try to mark it as an answer, it will help others who have the similar issue.

    Best Regards,
    Evan Jiang


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, January 24, 2019 9:10 AM