outlook profile picture RRS feed

  • Question

  • the company I work for has an outlook email service. I originally put a picture on this account as a profile picture, and have since tried countless times to change it, but it keeps reverting back to the original picture. how can i delete this original picture and/or affirmatively change it so it does not keep reverting back?
    Monday, September 18, 2017 7:19 PM

All replies

  • Hi Richard,

    What's the version of your Outlook?
    Did you change the picture via the Change button under Account Information?

    Generally, to change the profile picture, we may refer to the instructions in the following article:

    Change my photo 

    Or you may try to change your photo and account information in Outlook on the web.

    Hope the above information can be helpful. Please feel free to let me know if you need further assistance on this.

    Best regards,
    Yuki Sun

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    Tuesday, September 19, 2017 8:24 AM