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Profile Name has Disapeared in the User Folder RRS feed

  • Question

  • Myself and a few users have noticed that when we go to: C:\users\ our profile folders are not showing up. I can manually type the location (C:\users\yourname) and it comes up and the shortcut on our desktops works with no problem. I have run a system file checker both in and out of safe mode with administrator rights and this has not resolved the issue. I have checked to see if the folders have been mistakenly hidden, but they do not appear to be. We are on a domain, so I am very hesitant to rename/remove the profiles from the pc and re-create them. Does anyone have any ideas?
    Wednesday, June 20, 2012 12:57 PM

Answers

  • Hi,


    Based on the result, we can see the user profile folder has the following attributes:

    S - System File Attribute

    H - Hidden File Attribute

    I - Not Content Indexed File Attribute

    Then, please run the following command and see how it works.

    attrib -s -h C:\users\username

    Hope this helps.



    Jeremy Wu

    TechNet Community Support




    • Edited by Jeremy_Wu Thursday, June 28, 2012 2:12 AM
    • Proposed as answer by Jeremy_Wu Tuesday, July 3, 2012 2:26 PM
    • Marked as answer by Nicholas Li Monday, July 9, 2012 4:25 AM
    Wednesday, June 27, 2012 3:22 PM

All replies

  • Hi,


    Firstly, please test the issue in Safe Mode and Clean Boot Mode.


    In addition, please run command line attrib C:\Users\username to check the attributes.


    If it shows any unwanted attribute, you can also use attrib to clear the attribute.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    Friday, June 22, 2012 9:07 AM
  • when I uncheck "Hide protected system files" and select "show hidden files, folders, and drives" it appears just fine.  I have tried to remove any attributes, but according to the "DOS" prompt there are none to remove.  I am unable to uncheck the hidden option on the folder properties dialog box.
    Monday, June 25, 2012 8:02 PM
  • Hi,


    Please run command line attrib C:\Users\username and capture a screenshot of the result for further research.


    Thanks.


    Jeremy Wu

    TechNet Community Support

    Wednesday, June 27, 2012 9:37 AM
  • Here is the screenshot.

    Wednesday, June 27, 2012 2:10 PM
  • Hi,


    Based on the result, we can see the user profile folder has the following attributes:

    S - System File Attribute

    H - Hidden File Attribute

    I - Not Content Indexed File Attribute

    Then, please run the following command and see how it works.

    attrib -s -h C:\users\username

    Hope this helps.



    Jeremy Wu

    TechNet Community Support




    • Edited by Jeremy_Wu Thursday, June 28, 2012 2:12 AM
    • Proposed as answer by Jeremy_Wu Tuesday, July 3, 2012 2:26 PM
    • Marked as answer by Nicholas Li Monday, July 9, 2012 4:25 AM
    Wednesday, June 27, 2012 3:22 PM
  • That did it.  I would love to know how the heck this got hidden on just two computers.
    Wednesday, June 27, 2012 3:24 PM
  • Hi,

    Glad to hear that the issue has been resolved.

    However, regarding the cause, it may be hard to recall. But, the most common cause is Virus.

    Regards.



    Jeremy Wu

    TechNet Community Support

    Tuesday, July 3, 2012 2:31 PM
  • Sorry Jeremy, I was out of town for a week.  Thsi seemed to work just fine.  No virus has shown up on any scans I have shown, so I am going to chalk it up to a gremlin.

    Thanks again,

    David

    Monday, July 9, 2012 1:24 PM