Server hanging during backup RRS feed

  • Question

  • Hi,

    I have a DPM 2010 that im using to backup VM Windows server 2003. Whenever the backup start the Virtual Machine hang and i have to reset it. No errors in the logs what so ever.

    Any ideas?

    Thursday, October 6, 2011 8:48 AM

All replies

  • ECCO!
    Thursday, October 20, 2011 1:16 PM
  • Hey Lalith,

    Sorry to hear that & I see there are no responses here.

    By now you might have sorted the issue.

    However, let me just give a some quick action plan in such scenario.

    the backup is performed based on the VSS architecture.

    If the machine hangs only when the backup is running , then I suggest the perform the below;

    Step 1: Update the Volume shadow copy drivers ( volsnap.sys & others ) / or update the windows with latest updates

    Step 2: try uninstalling the Antivirus from the machine


    Sunday, April 22, 2018 5:47 AM
  • Also note;

    Step 3: perform clean boot by disabling 3rd part services

    example: abc.exe is hitting the System Commit Limit, which is 8GB RAM + 24GB page file = 32GB total.  abc.exe is leaking memory and consuming 30GB of the total memory.  Engage the vendor for a resolution to this issue.

    Sunday, April 22, 2018 5:48 AM