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  • Question

  • So I have a unique problem, I just fixed a "logon process initialization failure" error but running the star up repair. However a new problem has arisen, I cannot run any system program, the internet isn't working and the few Microsoft folders, i.e. action center, is pretty much blank there are the outlines for where the text should go, and a couple pictures for the icons, but nothing. I cannot get into the event viewer... and when I tried to reinstall windows 7 (it was preloaded, i had to use a disk that came with the computer) it said windows can't read the disks. So any ideas?
    Sunday, December 8, 2013 9:47 PM


  • Hi

    This is complex issues.

    I think the first thing you need to do is verify your installation CD whether still working in another PC

    I suggest you give us screenshot about abnormal behavior that you mention in your description

    • Edited by britishdhez Monday, December 9, 2013 7:38 AM
    • Marked as answer by Karen Hu Wednesday, December 18, 2013 2:28 PM
    Monday, December 9, 2013 7:37 AM