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word 2010 RRS feed

  • Question

  • I have had a problem opening Word 2010.  I have a new insattlation of Windows 7; Ofice Home 2010; Outlook 2010.  All work fine except for Word. "Mocrosoft word has stpopped working".  I installed ; re-installed etc.  

    I Have been blocked from using "winword/safe" with response that Windows cannot find it.

    I have done the regedit solutions suggested by Microsoft. normal.DOTM solution has not helped.

    Nothing works (so far). Cannot open Word docs from 2003, 2007 etc.

     

    Saturday, August 13, 2011 12:29 PM

Answers

  • Please use this command to see if the issue is caused by an incompatible Add-In:

    winword /a

    What about the other steps in http://support.microsoft.com/kb/921541? Are there any entries below the mentioned Addins keys in the registry?

    I'd recommend to make a virus scan to make sure the system is clean.

    Run

    sfc /scannow

    to check the integrity of all operating system files.

    • Marked as answer by Max Meng Friday, August 19, 2011 9:50 AM
    Monday, August 15, 2011 11:55 AM