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CHKDSK run on WD ext HDD - hang at Correcting errors in the Volume Bitmap - does it take very long? RRS feed

  • Question

  • Hi

    As a background, my WD extHDD ( 1.5T) was working fine until today. When connect to PC, it cannot be reach but the drive letter  (G:) appears and after awhile show CRC errors. The HDD cannot be access. After looking at some hep pages instructions, I run the following at the CMD window : chkdsk G: /f /r.      The CHKDSK runs through and did fixed some bad sectors .. and it when through stage 5 completed and after that it has the following message :

    ........

    Free space verification is complete.

    Adding 10 bad clusters to the Bad Clusters File.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Correcting errors in the Volume Bitmap.

    -----------------------------------

    It is still "running" for over 12 hours now..  I am not sure if I need to stop it ( reboot?)  or continue to wait for a status change ?!!

    Please help !!!

    st99my

    The complete details of the CHKDSK run is below : 

    Microsoft Windows [Version 6.3.9600]
    (c) 2013 Microsoft Corporation. All rights reserved.

    C:\Users\test888>chkdisk G: /f /r
    'chkdisk' is not recognized as an internal or external command,
    operable program or batch file.

    C:\Users\test888>chkdsk G: /f /r
    The type of the file system is NTFS.
    Volume label is Elements.

    Stage 1: Examining basic file system structure ...


      50432 file records processed.

    File verification completed.


      0 large file records processed.


      0 bad file records processed.

    Stage 2: Examining file name linkage ...


      58276 index entries processed.

    Index verification completed.


      0 unindexed files scanned.


      0 unindexed files recovered.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.


      3923 data files processed.
    CHKDSK is verifying Usn Journal...


      10905608 USN bytes processed.

    Usn Journal verification completed.

    Stage 4: Looking for bad clusters in user file data ...

    Windows replaced bad clusters in file 43621
    of name \PERSON~1\audio\PCSTUD~1.ZIP.

    Windows replaced bad clusters in file 43773
    of name \PERSON~1\audio\AUDIO-~1\JACKTR~3.MP3.

    Windows replaced bad clusters in file 43783
    of name \PERSON~1\audio\AUDIO-~1\JE4C19~1.MP3.

    Windows replaced bad clusters in file 43785
    of name \PERSON~1\audio\AUDIO-~1\JE4BE5~1.MP3.

    Windows replaced bad clusters in file 43788
    of name \PERSON~1\audio\AUDIO-~1\JEC96B~1.MP3.

    Windows replaced bad clusters in file 43953
    of name \PERSON~1\audio\AUDIO-~1\NY1477~1.MP3.

    Windows replaced bad clusters in file 44981
    of name \PERSON~1\audio\THRUTH~1.VER\NEWTES~1\40_MAT~1\40096M~1.MP3.

    Windows replaced bad clusters in file 45777
    of name \PERSON~1\audio\THRUTH~1.VER\NEWTES~1\46_1CO~1\460291~1.MP3.

    Windows replaced bad clusters in file 45866
    of name \PERSON~1\audio\THRUTH~1.VER\NEWTES~1\47_2CO~1\470172~1.MP3.


      50416 files processed.

    File data verification completed.

    Stage 5: Looking for bad, free clusters ...


      419430987 free clusters processed.

    Free space verification is complete.
    Adding 10 bad clusters to the Bad Clusters File.
    CHKDSK discovered free space marked as allocated in the volume bitmap.
    Correcting errors in the Volume Bitmap.

    Sunday, August 24, 2014 2:06 AM

Answers

  • 1. Backup most important files to another device or cloud

    2. Use diagnostics tool(s) from WD

    http://support.wdc.com/product/download.asp

    3. Send log to WD support and consider replacement of external HDD. If warrancy applies send HDD to WD directly.

    Rgds

    Milos

    PS: Reseller and vendor warracies may differ (5 to 2 years in my case)

    • Marked as answer by Michael_Martin Tuesday, September 2, 2014 6:07 PM
    Sunday, August 24, 2014 8:40 AM

All replies

  • 1. Backup most important files to another device or cloud

    2. Use diagnostics tool(s) from WD

    http://support.wdc.com/product/download.asp

    3. Send log to WD support and consider replacement of external HDD. If warrancy applies send HDD to WD directly.

    Rgds

    Milos

    PS: Reseller and vendor warracies may differ (5 to 2 years in my case)

    • Marked as answer by Michael_Martin Tuesday, September 2, 2014 6:07 PM
    Sunday, August 24, 2014 8:40 AM
  • Hi

    I just check that my ext HDD is out of warranty. I am not entitled for replacement.

    Is there anyway to savage the data?

    regards

    ST Yap

    Wednesday, September 3, 2014 1:21 PM