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Primary address as external RRS feed

  • Question

  • I have an external contracter that "needs" the primary email addres attribute for an alert system for people in his organization.  So, he has requested that accounts be created with a non-exchange, external email address be set as the primary.

    This does work for his system.  His system doens't use Exchange, just reads AD and sends the email through sharepoint.

      The problem is that now internal users on our Exchange system can not send email to this external account, Exchange sees any email with the external address and puts the email in the mailbox.

    Is there a way to get Exchange to bypass the mailbox, send the mail to the external address?

    Can't use a contact, the address already exists in Exchange.

    Monday, March 26, 2012 9:05 PM

Answers

  • Hello,

    Is there a way to get Exchange to bypass the mailbox, send the mail to the external address?
     
    Can't use a contact, the address already exists in Exchange.

    Do you mean that the external email address is added in your Exchange mailbox?

    If that external email address is added in your Exchange mailbox, you cannot prevent Exchange routing emails without doing local lookup.

    The workaround is just as Sukh said, add one additional address on your external account, and set your mailbox forward the emails to that new address.

    Thanks,

    Evan Liu

    TechNet Subscriber Supportin forum

    If you have any feedback on our support, please contact tngfb@microsoft.com 


     

     


    Evan Liu

    TechNet Community Support

    • Marked as answer by The_Messenger Tuesday, March 27, 2012 5:51 PM
    Tuesday, March 27, 2012 2:54 AM
    Moderator

All replies

  • So are you saying that there are 2 email addresses the same somewhere?

    Internal users send an email and it goes to the mailbox?  If yes, when Exch does the categorization it wil find it in AD.

    Can't this external system have an additional address so you can create a transport/Outlook rule to forward he email the mailbox receive to this additional address which goes out?


    Sukh

    • Proposed as answer by Sukh828 Tuesday, March 27, 2012 9:59 PM
    Monday, March 26, 2012 10:13 PM
  • Hello,

    Is there a way to get Exchange to bypass the mailbox, send the mail to the external address?
     
    Can't use a contact, the address already exists in Exchange.

    Do you mean that the external email address is added in your Exchange mailbox?

    If that external email address is added in your Exchange mailbox, you cannot prevent Exchange routing emails without doing local lookup.

    The workaround is just as Sukh said, add one additional address on your external account, and set your mailbox forward the emails to that new address.

    Thanks,

    Evan Liu

    TechNet Subscriber Supportin forum

    If you have any feedback on our support, please contact tngfb@microsoft.com 


     

     


    Evan Liu

    TechNet Community Support

    • Marked as answer by The_Messenger Tuesday, March 27, 2012 5:51 PM
    Tuesday, March 27, 2012 2:54 AM
    Moderator