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bsod pfn list win 7 home premium [32 bit fresh install] RRS feed

  • Question

  • im decent at fixing pc errors via hardware issues and some software problems, so i decided to clean my little sisters I7 pc, its 5 years old and needed a fresh boot, woe unto me, the thing blue screens and fries her hard drive, so i replace it, fresh install, and reset her bios to normal, and it decides to still bsod, i know this is a ram issue but wtf.... i am out of my league so help me windows pro forums you are my only hope

    as soon as i figure out how to upload the dump files [hopefully next post, i will]


    • Edited by Skunktail Thursday, April 26, 2012 2:11 AM
    Thursday, April 26, 2012 1:50 AM

Answers

  • Hi,


    Based on my knowledge, please try the following:


    1. Please refer to Diagnosing memory problems on your computer and check your memory.


    2. Please boot into Clean Boot Mode and see how it works.


    If the issue persists in Clean Boot Mode, you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.


    Also, if issue persists, please upload your mini dump file to SkyDrive for check.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    • Proposed as answer by Jeremy_Wu Wednesday, May 2, 2012 6:27 PM
    • Marked as answer by Nicholas Li Friday, May 4, 2012 4:23 AM
    Friday, April 27, 2012 9:22 AM
  • Hello,

    Bug Check Code 0x4E: http://msdn.microsoft.com/en-us/library/windows/hardware/ff559014%28v=vs.85%29.aspx

    This error is typically caused by a driver passing a bad memory descriptor list.

    Please start by that:

    •    Update all possible drivers
    • Uninstall all unused programs
    • Run chkdsk /r /f and sfc /scannow
    • Perform a clean boot: http://support.microsoft.com/kb/929135
    • Disable temporary all security softwares you have
    • Run memtest86+ to check your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support for assistance

    If this does not help then use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.

    You can also contact Microsoft CSS for assistance.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer


    • Marked as answer by Nicholas Li Friday, May 4, 2012 4:23 AM
    Wednesday, May 2, 2012 9:19 AM

All replies

  • since i don't know how to upload files to this forum or even if i can i'll try mediafire [if i could but it gets stuck on queued

    gateway, originally a vista machine upgraded to 7, had no issues for at least a year before the clean install with the same disc from the first upgrade

    042512-31453-01.dmp    4/25/2012 9:41:51 PM    PFN_LIST_CORRUPT    0x0000004e    0x00000001    0x8297a3d4    0x00086e08    0x00000000    halmacpi.dll    halmacpi.dll+5ba9    Hardware Abstraction Layer DLL    Microsoft® Windows® Operating System    Microsoft Corporation    6.1.7600.16385 (win7_rtm.090713-1255)    32-bit    ntkrnlpa.exe+dcd10    ntkrnlpa.exe+cd982    ntkrnlpa.exe+94283    ntkrnlpa.exe+2e881        C:\Windows\Minidump\042512-31453-01.dmp    8    15    7600    144,256    
    sorry for it being so rough but its the best i can do atm on this unstable machine

    Thursday, April 26, 2012 2:10 AM
  • Hi,


    Based on my knowledge, please try the following:


    1. Please refer to Diagnosing memory problems on your computer and check your memory.


    2. Please boot into Clean Boot Mode and see how it works.


    If the issue persists in Clean Boot Mode, you can try to check the driver signature. To do so, in Start Search box enter sigverif.exe. Then click the start button in “File Signature Verification”. In the result list, please pick up *.sys files, rename one of them and then shut down or restart to check if the issue still occurs. If the issue persists, rename another *.sys file listed in the result of driver signature verifying, and check result again. By doing so we can determine which un-singed driver is the root cause.


    Also, if issue persists, please upload your mini dump file to SkyDrive for check.


    Hope this helps.


    Jeremy Wu

    TechNet Community Support

    • Proposed as answer by Jeremy_Wu Wednesday, May 2, 2012 6:27 PM
    • Marked as answer by Nicholas Li Friday, May 4, 2012 4:23 AM
    Friday, April 27, 2012 9:22 AM
  • Hello,

    Bug Check Code 0x4E: http://msdn.microsoft.com/en-us/library/windows/hardware/ff559014%28v=vs.85%29.aspx

    This error is typically caused by a driver passing a bad memory descriptor list.

    Please start by that:

    •    Update all possible drivers
    • Uninstall all unused programs
    • Run chkdsk /r /f and sfc /scannow
    • Perform a clean boot: http://support.microsoft.com/kb/929135
    • Disable temporary all security softwares you have
    • Run memtest86+ to check your RAM. If an error was detected then replace the faulty RAM or contact your manufacturer Technical Support for assistance

    If this does not help then use Microsoft Skydrive to upload dump files (c:\windows\minidump). Once done, post a link here.

    You can also contact Microsoft CSS for assistance.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer


    • Marked as answer by Nicholas Li Friday, May 4, 2012 4:23 AM
    Wednesday, May 2, 2012 9:19 AM