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error code 8024402f in windows server os 2012 r2 RRS feed

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  • Hi,

    - check free space on C

    - check AV status, turn off it for test

    - run network troubleshooter by Microsoft https://support.microsoft.com/en-us/help/10164/fix-windows-update-errors (select Windows 8.1)

    Please, let us know.

    _____________________________________

    Please mark the reply as an answer if you find it is helpful.

    Tuesday, April 17, 2018 9:04 AM
  • Hi,

    Can you provide the info about when the error code prompt?

    Here are some ways may help you solve the problem.

    1. Run the System File Checker tool (SFC.exe) by taking following these steps:

        1.1 Open an administrative Command Prompt window.

        1.2 Type following command and then press Enter.

               sfc /scannow

        1.3 After the scan is finished, try to install updates again.

    2. Reset the Windows Update Components, please refer the following link.

        How do I reset Windows Update components?

       https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components

    3.Go to services.msc  and find BITS  service  , Windows Update service and Cryptographic Service, stop them. Then open Windows Explorer and navigate to “C:\Windows\SoftwareDistribution”,”C:\Windows\System32\catroot2”

    Delete all the contents in these two folders. (Some files may not be deleted. Just ensure to delete “Download” and “DeliveryOptimation”.)

    If all methods can't work, please help us collect the cbs.log (g%SYSTEMROOT%\Logs\CBS\CBS.lo) , windowsupdate.log (%windir%\windowsupdate.log) ,post them onto OneDrive and share the link here, which can help us do more research.


    Please remember to mark the replies as answers if they help.
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    Wednesday, April 18, 2018 6:16 AM