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Memory Management Blue Screen Diagnosis RRS feed

  • Question

  • If I could get some diagnosis of the blue screen report, I would very much appreciate it.

     

    .dmp file: http://dl.dropbox.com/u/3677895/111911-29062-01.dmp

    __________________________

    Problem signature:
      Problem Event Name:	BlueScreen
      OS Version:	6.1.7601.2.1.0.256.1
      Locale ID:	1033
    
    Additional information about the problem:
      BCCode:	1a
      BCP1:	00041790
      BCP2:	C0802074
      BCP3:	0000FFFF
      BCP4:	00000000
      OS Version:	6_1_7601
      Service Pack:	1_0
      Product:	256_1
    
    Files that help describe the problem:
      C:\Windows\Minidump\111911-29062-01.dmp
      C:\Users\MaxRabbitDesktop\AppData\Local\Temp\WER-44460-0.sysdata.xml
    
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      C:\Windows\system32\en-US\erofflps.txt
    


    Saturday, November 19, 2011 4:10 PM

Answers

  • Hi,

     

    The MEMORY_MANAGEMENT bug check has a value of 0x0000001A. This indicates that a severe memory management error occurred.

     

    You may run Windows 7 memory diagnostic test to check if Windows detects possible problems with your computer’s memory:

     

    Diagnosing memory problems on your computer

     

    To troubleshoot memory corruption issue, we need to debug the crashed memory dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

     

    I hope the problem will be resolved soon. Thank you for your time and cooperation!

     

    Alex


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, November 21, 2011 5:06 AM
    Moderator

All replies

  • Hi,

     

    The MEMORY_MANAGEMENT bug check has a value of 0x0000001A. This indicates that a severe memory management error occurred.

     

    You may run Windows 7 memory diagnostic test to check if Windows detects possible problems with your computer’s memory:

     

    Diagnosing memory problems on your computer

     

    To troubleshoot memory corruption issue, we need to debug the crashed memory dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

     

    I hope the problem will be resolved soon. Thank you for your time and cooperation!

     

    Alex


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, November 21, 2011 5:06 AM
    Moderator
  • Thank you. It's strange that it's such a serious issue; my memory tests fine with memtest and stress tests.
    Tuesday, November 22, 2011 4:42 PM
  • I noticed you are using DropBox. I was getting the "MEMORY_MANAGEMENT" blue screen as well on a new computer I just built. Sometimes it wouldn't do it for days, then I started uploading large files in dropbox and I noticed it would blue screen whenever I was uploading a large file to drop box.

    So I turned of dropbox to see what would happen. Its been running stable for over a week. I'm doing some research to see what dropbox has to do with the problem.

    Saturday, August 18, 2012 9:10 AM
  • This is happening in Windows 10 builds TH2 10525 and TH2 10532. If your talking about another version of Window this may be caused by a old video driver that needs to be updated. I have experience with Nvidia only. Earlier builds of Windows 10 don't have this issue
    Sunday, August 30, 2015 1:36 AM