cd/dvd not working and not lighting up RRS feed

  • Question

  • my cd/dvd drive does not open when i push the eject button, it does not open when i right click the disk drive in my computer to eject it that way, the drives say that it is working properly and is up to date, if i manually open the drive with a paperclip and insert a cd/dvd the indicator light does not light up and it is not recognized by the laptop. what should i do?
    Saturday, May 16, 2015 4:50 PM

All replies

  • This is most likely a hardware issue, please contact the manufacturer as this is not a Microsoft issue.
    • Proposed as answer by Acreed02 Friday, June 5, 2015 1:38 PM
    Friday, June 5, 2015 12:28 PM