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Desktop Window Manager is experiencing heavy resource contention RRS feed

  • Question

  • Log Name:      Microsoft-Windows-Diagnostics-Performance/Operational
    Source:        Microsoft-Windows-Diagnostics-Performance
    Date:          19.1.14 15:03:40
    Event ID:      501
    Task Category: Desktop Window Manager Monitoring
    Level:         Warning
    Keywords:      Event Log
    User:          LOCAL SERVICE
    Description:
    The Desktop Window Manager is experiencing heavy resource contention.
         Reason         :             CPU resources are over-utilised.
    Diagnosis     :             A sharp degradation in Desktop Window Manager responsiveness was observed.

    This report has me puzzled on a Windows 8.1 computer on a good specification computer. Please make suggestions for investigating this issue.
        


    TIA, Gerry


    Sunday, January 19, 2014 3:16 PM

All replies

  • Hi,

    Did you make any changes on the computer before the issue happen?

    Please install the WPT:

    http://social.technet.microsoft.com/wiki/contents/articles/4847.install-the-windows-performance-toolkit-wpt.aspx

    Then, open a cmd prompt with admin rights and run this command for 30s:

    xperf -on latency -stackwalk profile -buffersize 1024 -MaxFile 256 -FileMode Circular && timeout -1 && xperf -d cpuusage.etl

    Press any key to stop logging. Then upload the file after zipped to the SkyDrive or similar network drive, and post a shared link here for further research.

    Also, please check the following location to see if the Dump file exists.

    C:\Windows\Minidump

    If it exists, please upload the dump files so that we can help you analyze them.

    Regards,


    Kelvin hsu
    TechNet Community Support

    Tuesday, January 21, 2014 2:37 AM
  •  No Dump file exists.

    C:\Windows\Minidump


    Hope this helps, Gerry

    Friday, April 4, 2014 12:08 PM