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HP ZV5000 64 bit intel chip RRS feed

  • Question

  • Why does win 7 ultimate tell me that it cannot install 64 bit operating system (only 32 bit)?
    Sunday, August 29, 2010 6:06 AM

Answers

  • Are you booting to the DVD??

    you can not install 64 bit by starting from with in windows and you will doing a CLEAN install, that means a wipe and load.

    • Marked as answer by Linda Yan Friday, September 10, 2010 8:25 AM
    Sunday, August 29, 2010 9:33 AM
  • Hi,

     

    Which way do you use to install Windows 7 ultimate? Upgrade from 32bit? If you upgrade from 32bit, you should take a clean install. If you take a clean install, what’s the exact error message? Here is the Windows 7 upgrade:

     

    Install, upgrade, and activate - Help & How-to - Microsoft Windows

     

    Regards,

     

    Alex zhao

    • Marked as answer by Linda Yan Friday, September 10, 2010 8:25 AM
    Tuesday, August 31, 2010 9:26 AM

All replies

  • Are you booting to the DVD??

    you can not install 64 bit by starting from with in windows and you will doing a CLEAN install, that means a wipe and load.

    • Marked as answer by Linda Yan Friday, September 10, 2010 8:25 AM
    Sunday, August 29, 2010 9:33 AM
  • Hi,

     

    Which way do you use to install Windows 7 ultimate? Upgrade from 32bit? If you upgrade from 32bit, you should take a clean install. If you take a clean install, what’s the exact error message? Here is the Windows 7 upgrade:

     

    Install, upgrade, and activate - Help & How-to - Microsoft Windows

     

    Regards,

     

    Alex zhao

    • Marked as answer by Linda Yan Friday, September 10, 2010 8:25 AM
    Tuesday, August 31, 2010 9:26 AM