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outlook fails on install in sbs2011 RRS feed

  • Question

  • Trying to install outlook 2010 on an sbs2011 server (has all the relevant service packs)

    It gets to the end of the install then says 'Outlook 2010 encountered and error during setup'

    Gives no error code only option is click on close

    There was a previous trial copy of office professional plus on the machine which has been removed

    We have have checked the registry

    Very annoying

    Anyone got aclue what could be causing this

    we are logged in as superadmin

    Wednesday, August 29, 2012 3:08 PM

Answers

  • Hi
      I check outlook 2010 System requirements.
      http://technet.microsoft.com/en-us/library/ee624351.aspx#section2
      

    Supports only the 32-bit edition of Office 2010: Windows XP with Service Pack (SP) 3, Windows Server 2003 SP2, MSXML 6.0.

    Supports both 32-bit or 64-bit editions of Office 2010: Windows Vista with SP1, Windows Server 2008, Windows 7, Terminal Server, Windows on Windows (WOW) (which allows installing 32-bit versions of Office 2010 on 64-bit operating systems, excluding Windows Server 2003 64-bit and Windows XP 64-bit).
      What is SBS 2011 os version ?


    Terence Yu

    TechNet Community Support

    Monday, September 3, 2012 8:16 AM

All replies

  • I recommend that you post your question to the Outlook forum or the SBS forum.

    http://social.technet.microsoft.com/Forums/en-US/outlook/threads

    http://social.technet.microsoft.com/Forums/en/smallbusinessserver/threads

    I would also reconsider whether you need or should even install Outlook on the server.


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, August 29, 2012 3:14 PM
  • wildo Ed

    We need outlook as we are using backup assist which requirwes outlok to backup exchane/outlook mailboxes bigger than 2gb


    B Neil

    Wednesday, August 29, 2012 3:16 PM
  • I wouldn't back up mailboxes.  Back up the Information Store.  Mailbox backup is a time-consuming tape-wasting feature that you really shouldn't need.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, August 29, 2012 3:47 PM
  • Hi
       You can read this SBS case.
       http://social.technet.microsoft.com/Forums/en-US/smallbusinessserver/thread/41f4ddd4-a948-46a4-989a-c38a47411005/
     
      You can read IbanezWiz's post.
       I will get blasted for this but I have Outlook 2010 installed on SBS 2011 with five different email accounts added to it. 
       SBS 2011 support outlook 2010 which install on same server.
       It is outlook installation problem. You can post it to outlook forum. 
       Crowley has posted link.
       TechNet Subscriber Support in forum
      If you have any feedback on our support, please contact
    tnmff@microsoft.com

    Terence Yu

    TechNet Community Support

    Thursday, August 30, 2012 2:25 AM
  • Hi
       Do you have anything update on this issue ?

    Terence Yu

    TechNet Community Support

    Monday, September 3, 2012 7:35 AM
  • no we dont - everyone keeps saying you shouldnt put outlook 2010 on sbs 2011 server. but we have no choice.

    No one has come up with an explanation. there is nothing in the logs to indicate why it fails - just the simple error message which has no reference number


    B Neil

    Monday, September 3, 2012 7:56 AM
  • Hi
      I check outlook 2010 System requirements.
      http://technet.microsoft.com/en-us/library/ee624351.aspx#section2
      

    Supports only the 32-bit edition of Office 2010: Windows XP with Service Pack (SP) 3, Windows Server 2003 SP2, MSXML 6.0.

    Supports both 32-bit or 64-bit editions of Office 2010: Windows Vista with SP1, Windows Server 2008, Windows 7, Terminal Server, Windows on Windows (WOW) (which allows installing 32-bit versions of Office 2010 on 64-bit operating systems, excluding Windows Server 2003 64-bit and Windows XP 64-bit).
      What is SBS 2011 os version ?


    Terence Yu

    TechNet Community Support

    Monday, September 3, 2012 8:16 AM