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Out of Office not working for one specific user

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I have a problem with out of office not working for one user to the external email. I've disabled/enabled on powershell with no luck. If I'm in OWA and go to send an email to this user it shows up that they are out of office, but if I email them I get nothing back. If I send from external the user gets the email and nothing happens. Any ideas here? I'm about ready to blow away the email box.

Thursday, April 5, 2012 7:56 PM

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Try to delete the oof rule (outlook will recreate it) using mfcmapi then test again. If that doesnt work, move the mailbox to another DB.

Deleting an out of office assistant rule.

http://technet.microsoft.com/en-us/library/bb508857(EXCHG.65).aspx

James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
- Edited by Jamestechman Thursday, April 5, 2012 8:02 PM
- Marked as answer by Rowen-Xu Wednesday, April 18, 2012 8:24 AM
Thursday, April 5, 2012 8:02 PM
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Hi,

You can also try below suggestions:

Troubleshooting Out of Office
http://www.msexchange.org/articles_tutorials/exchange-server-2007/tools/troubleshooting-out-of-office.html

Microsoft Exchange Server Information Store Viewer (MDBVU32)
http://www.microsoft.com/downloads/details.aspx?FamilyID=3d1c7482-4c6e-4ec5-983e-127100d71376&displaylang=en
Rowen

TechNet Community Support
- Marked as answer by Rowen-Xu Wednesday, April 18, 2012 8:24 AM
Monday, April 9, 2012 1:47 AM

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Try to delete the oof rule (outlook will recreate it) using mfcmapi then test again. If that doesnt work, move the mailbox to another DB.

Deleting an out of office assistant rule.

http://technet.microsoft.com/en-us/library/bb508857(EXCHG.65).aspx

James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
- Edited by Jamestechman Thursday, April 5, 2012 8:02 PM
- Marked as answer by Rowen-Xu Wednesday, April 18, 2012 8:24 AM
Thursday, April 5, 2012 8:02 PM
0

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Hi,

You can also try below suggestions:

Troubleshooting Out of Office
http://www.msexchange.org/articles_tutorials/exchange-server-2007/tools/troubleshooting-out-of-office.html

Microsoft Exchange Server Information Store Viewer (MDBVU32)
http://www.microsoft.com/downloads/details.aspx?FamilyID=3d1c7482-4c6e-4ec5-983e-127100d71376&displaylang=en
Rowen

TechNet Community Support
- Marked as answer by Rowen-Xu Wednesday, April 18, 2012 8:24 AM
Monday, April 9, 2012 1:47 AM
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Moving the mailbox from one database to another worked for me.

Wednesday, December 30, 2015 9:35 PM