locked
Microsoft Authenticator App Is there Any Active Support? RRS feed

  • Question

  • Seems to be a lot of unanswered posts in the forum going back weeks?

    There is a support chat option in the App itself that no one answers or responds to?

    When the App crashes it requests logs are sent, but no one responds to them?

    Is there actually any official support for the Microsoft Authenticator App,  if so how do you access it?

      
    • Edited by ELH-IT Monday, December 16, 2019 12:49 PM typo
    Monday, December 16, 2019 12:24 PM

All replies

  • So the silence here is deafening,  I guess this makes this a self answering question really? Microsoft not providing any active support.

    Just to update, did finally get a sort-of response from the App chat  (only took 4 days), asking for details of the issue with the Authenticator App, even though at least half a dozen crash logs had been submitted to them.


    • Edited by ELH-IT Wednesday, December 18, 2019 9:25 AM
    Wednesday, December 18, 2019 9:24 AM