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error 31 RRS feed

  • Question

  • my laptop is dell inspiron 1545 and it is now showin some problem in the ISATAP adapter in the network sttings due toh which the internet is not even working.It is now showin error 31 in d ISATAP adapter #5
    Sunday, November 14, 2010 6:33 PM

Answers

  • (KB932520) On a Windows Vista-based computer, the Microsoft ISATAP adapter appears with a yellow exclamation mark next to it in Device Manager, and you also receive an error message

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;932520

     

    In such a case, I suspect this problem to be caused by network adapter missing or corrupt. Please firstly reinstall the driver for your wireless network adapter. Then try to reinstall Microsoft ISATAP using following steps:

     

    1.    In Device Manger, right-click the item of Microsoft ISATAP and select Uninstall.


    2.    Still in Device Manager, click Action and select Add legacy hardware.


    3.    Click Next, and select Install the hardware that I manually select from a list (Advanced), click Next.


    4.    Select Network Adapters and click Next.


    5.    Select Microsoft in left panel and Microsoft ISATAP Adapter in the right panel.


    6.    Click Next and finish the remaining wizard.


    Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"
    • Proposed as answer by Sabrina Shen Tuesday, November 16, 2010 7:38 AM
    • Marked as answer by Sabrina Shen Monday, November 22, 2010 2:42 AM
    Monday, November 15, 2010 12:40 AM