locked
Pictures freezing up in Windows 7 RRS feed

  • Question

  • When I am viewing my photos, the photo freezes and fails to load. I can't exit the program no matter what I try and I end up removing the battery. Does anyone know what to do?
    Monday, August 23, 2010 10:01 PM

Answers

  • Hi blueicecream,

     

    -      Could you please let us know which file type of your photos?

    -      Does the issue occur of the sample pictures in C:\Users\Public\Pictures\Sample Pictures folder?

    -      Which software you are using to open the photos?

     

    Also, please right click on one of the photos and click Open with…, find Windows Photo Viewer and see if the issue occurs.

     

    Regards,

    Linda

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Linda Yan Tuesday, August 31, 2010 1:55 AM
    Wednesday, August 25, 2010 7:34 AM