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DPM 2010 - Second drive seen as stand-alone after replacement RRS feed

  • Question

  • Library - HP MSL6000
    Drives - LTO3

    Drive 2 failed, replaced with the same make/model and now DPM sees the drive as a stand-alone and not as part of the library.
    MSL WebUI shows both drives as operational, with no errors. Windows 2008 Enterprise sees library and both drives in device manager.

    I've tried:
    using the drivemappingtool then rescan - nothing
    disabling the library and drives, re-enabling then rescan - nothing

    Any help would be great.
    Thanks


    • Edited by fcccsam Tuesday, January 15, 2013 7:28 PM
    Tuesday, January 15, 2013 7:15 PM

All replies

  • Hi,

    Try running the DPMDriveMapping.exe utility from <DPM Install>\Bin folder.

    Remapping Tape Drives
    http://technet.microsoft.com/en-us/library/bb795782.aspx


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, January 15, 2013 8:15 PM
    Moderator
  • do you mean DPMDriveMappingTool.exe? or am I missing an executable?

    I've ran DPMDriveMappingTool.exe then ran a rescan in DPM with no change.

    Tuesday, January 15, 2013 8:23 PM
  • Hi,

    Yes, sorry about that.

    Please download and run the DPMtapeLibraryCompatibilityChecker tool from the following link.

    https://skydrive.live.com/?cid=885774776d4f197a&sc=documents&id=885774776D4F197A%21128


    For tape library test
    =============

    Run the following command to list the libraries attached to the system:

    DPMLibraryTest.exe /Certify /LL

    Run the following command, where \\.\Changer# is the symbolic name of the tape library to test from the output of the /LL command.

    IE: For \\.\Changer0 run:

    DPMLibraryTest.exe /CERTIFY /TL \\.\Changer0 /ST 1

     

    Description of the tests.

    Test 1: Basic Configuration
    This test will scan your system for attached devices. It will identify the libraries and the stand-alone drives attached to your system and give you a summary of what it finds. For each device, you will see a Device Name, Serial Number, Vendor Name, Product Name, Firmware Revision and SCSI properties.
    At the end of this test, the user must verify whether all the information as seen by the tool. If the information is incorrect, check the following:
    • Check if all the devices are listed in Device Manager.
    • Ensure that the drivers for the devices are up-to-date.
    • If the drive mappings are incorrect, use the DPMDriveMapping.exe to correct the mappings. If you do not have DPM installed on the computer, copy the DPMLA.xml that DPMDriveMapping.exe creates to the folder to which you extracted the Tape Library Certification tool.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, January 15, 2013 8:51 PM
    Moderator