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Linux Machines Greyed Out Issue RRS feed

  • Question

  • I have a bunch of Linux machines which are being monitored by SCOM 2016.

    I can SSH into the healthy ones using Putty, while the critical and the grayed out aren't accessible. It gives out a fatal network error.

    I have checked for the port 22 and 1270 through Port QRY and there is no issue.

    So what am i missing?



    • Edited by Error__401 Wednesday, August 28, 2019 10:13 AM
    Wednesday, August 28, 2019 9:59 AM

Answers

  • Great. 

    So you can't ssh into the unhealthy ones. So there is an issue with these servers, and it's probably not related to scom.

    • Marked as answer by Error__401 Wednesday, August 28, 2019 11:47 AM
    Wednesday, August 28, 2019 10:13 AM
  • I can SSH using Putty to the healthy one.

    The grayed out and the one with critical is not accessible . Throws a fatal network error on Putty.

    Hi,

    let me start with saying the CyrAz has a point here. When you are not able to connect to the systems, the SCOM can't do it too..

    Can you please try to telmnet to port 1270, this is actualy the port SCOM uses for monitoring?

    Regards,


    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    • Marked as answer by Error__401 Wednesday, August 28, 2019 11:47 AM
    Wednesday, August 28, 2019 10:42 AM
    Moderator

All replies

  • Have you checked the Run As Account you are using to discover and monitor the agents?
    Take a look at the OperationsManager event log on your management server or which ever server is within your Linux Resource Pool

    Website: www.walshamsolutions.com Technical Blog: https://www.walshamsolutions.com/technical-blog Personal Blog: https://www.walshamsolutions.com/personal-blog Twitter: Dwalshampro

    Wednesday, August 28, 2019 10:03 AM
  • It's not very clear what you mean by "Out of which the healthy one i can SSH into it, while the critical and the grayed out aren't."

    But if you actually mean you are unable to ssh into these servers, you definitely have a serious issue with the servers and it is not related to SCOM.

    Wednesday, August 28, 2019 10:05 AM
  • I can SSH using Putty to the healthy one.

    The grayed out and the one with critical is not accessible . Throws a fatal network error on Putty.
    • Edited by Error__401 Wednesday, August 28, 2019 10:12 AM
    Wednesday, August 28, 2019 10:10 AM
  • Great. 

    So you can't ssh into the unhealthy ones. So there is an issue with these servers, and it's probably not related to scom.

    • Marked as answer by Error__401 Wednesday, August 28, 2019 11:47 AM
    Wednesday, August 28, 2019 10:13 AM
  • I can SSH using Putty to the healthy one.

    The grayed out and the one with critical is not accessible . Throws a fatal network error on Putty.

    Hi,

    let me start with saying the CyrAz has a point here. When you are not able to connect to the systems, the SCOM can't do it too..

    Can you please try to telmnet to port 1270, this is actualy the port SCOM uses for monitoring?

    Regards,


    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer" where applicable. This helps the community, keeps the forums tidy, and recognizes useful contributions. Thanks!) Blog: https://blog.pohn.ch/ Twitter: @StoyanChalakov

    • Marked as answer by Error__401 Wednesday, August 28, 2019 11:47 AM
    Wednesday, August 28, 2019 10:42 AM
    Moderator
  • Thank You CyrAz and Stoyan, i think there is some issue with the Linux Systems and the firewall networks on the infrastructure we are working on.

    If we do face any further issue i'l post it here.
    Wednesday, August 28, 2019 11:47 AM