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Error Code 10060 with ISA 2006 proxy RRS feed

  • Question

  • Hi

    For the URL http://www.dropbox.com we are getting below error

  • Error Code 10060: Connection timeout
  • Background: The gateway could not receive a timely response from the website you are trying to access. This might indicate that the network is congested, or that the website is experiencing technical difficulties

    This is happening with both ISA servers (we have 2 ISAs with 2 ISPs) and getting the error with and with out proxy settings in IE. Can anyone help us to resolve this issue

    Regards 

Monday, January 10, 2011 10:28 AM

All replies

  • Hi, Thank you for the post. 10060 is a timeout error which usually means that ISA sent a SYN packet and did not get any reply. Please check if there is any other firewall in front of the ISA server or if there is the upstream firewall, it is usually the one dropping the connection. Meanwhile, you may refer to the following articles to troubleshooting this error: http://blogs.technet.com/b/isablog/archive/2008/11/24/error-10060-while-browsing-internet-through-isa-server-2006.aspx http://blogs.technet.com/b/isablog/archive/2009/08/27/side-effects-of-incorrect-dns-configuration-on-isa-server-10060-connection-timeout-scenario.aspx Regards,
    Nick Gu - MSFT
    • Proposed as answer by Ahmet Abdagic Tuesday, January 11, 2011 8:28 AM
    Tuesday, January 11, 2011 7:30 AM
    Moderator
  • Hi Nick

    Thanks for the update. ISA is the backend firewall and Cisco ASA is the FE firewall. We placed a system connected direcetly to ASA and we are able to browase the site perfectly. We went through both the reference URLs abd failed to find the root cause

    Regards


    LMS
    Tuesday, January 11, 2011 8:23 AM
  • Hi !

    Check ASA configuration or yours upstream firewall or routers. This error means that ISA Server or TMG is not reply from destination.

     

    • Proposed as answer by Ahmet Abdagic Tuesday, January 11, 2011 8:28 AM
    Tuesday, January 11, 2011 8:27 AM
  • Hi,

     

    Thank you for the update.

     

    “We placed a system connected directly to ASA and we are able to browse the site perfectly” – would you please try to bypass the Cisco ASA and put public IP address on the ISA Server to access the internet from it directly? Does this work? And how do you configure the network NIC between ISA and ASA?

     

    Regards,


    Nick Gu - MSFT
    Monday, January 17, 2011 3:40 AM
    Moderator