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IE can display certain web pages. RRS feed

  • Question

  • Hi

    IE 11 - when I try accessing certain web pages I get the following message:

    Oops! Internet Explorer could not connect to.....

    Try reloading: 

    It only happens when I am using my OPTUS Service - USB Modem (3G).I have treid using other providers Telstra & TPG and they work fine.

    OPTUS say it's because I am on 3G and said I need to upgrade to a 4G modem. It worked fine until a week ago.

    I really do not understand internet - can anyone advise if what OPTUS are suggesting is the issue or could it be something else?

    Thanks

    Tuesday, May 27, 2014 9:55 AM

Answers

  • Hi

    It may be due to DNS issues with the service provider. Not an issue with your IE for sure.

    If you have options to assign manual DNS then try using 4.2.2.2 as DNS and see

    This also happens if your connection has packet loss, so do a ping -t to any internt IP and see if you have any drop

    Tuesday, May 27, 2014 12:14 PM
  • Hi,

    As S Guna suggested, this might be caused by DNS issue.

    We may take a try with the following command:

    ipconfig /flushdns

    ipconfig /registerdns

    Type them in command line with admin rights.

    Best regards


    Michael Shao
    TechNet Community Support

    Wednesday, May 28, 2014 7:43 AM
    Moderator

All replies

  • Hi

    It may be due to DNS issues with the service provider. Not an issue with your IE for sure.

    If you have options to assign manual DNS then try using 4.2.2.2 as DNS and see

    This also happens if your connection has packet loss, so do a ping -t to any internt IP and see if you have any drop

    Tuesday, May 27, 2014 12:14 PM
  • Hi,

    As S Guna suggested, this might be caused by DNS issue.

    We may take a try with the following command:

    ipconfig /flushdns

    ipconfig /registerdns

    Type them in command line with admin rights.

    Best regards


    Michael Shao
    TechNet Community Support

    Wednesday, May 28, 2014 7:43 AM
    Moderator