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Acer extensa 4420 startup taskbar freezing RRS feed

  • Question

  • Why is this happening?

    On boot  I have NO control on taskbar also no balloons.

    But if I ( cntrl+alt+del)  then cancel.  I have full control on pc   and she flies

    I've used malware scan and no infection

    I've done avg scan,  no inffection

    what is the problem?

    I've tried stuff posted with same problem and nothing resolves this

    can anyone help plz?

    Monday, September 26, 2011 7:58 PM

Answers

  • Hi,

    One possibility is virus and the other one is conflict with certain startup items.

    Certain things you can try are to find out the root cause of the problem are given below.
     
    1.  Have a look whether you can reproduce the problem in safe mode.
     
    Start your computer in safe mode
    http://windows.microsoft.com/en-US/windows-vista/Start-your-computer-in-safe-mode
     
    If behavior doesn’t persist in safe mode, it indicates that a third party program or service is preventing you from performing the action as supposed to.
     
    To validate or determine which service/startup item could be causing this, restart the computer and boot to desktop normally. Once done, perform clean boot.
     
    2.  Clean Boot prevents software conflicts by preventing the startup items and non Microsoft services from loading. This way you can safely follow the process of elimination to check which application is causing this behavior.
     
    Refer:
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
    http://support.microsoft.com/kb/929135
    Note: Ensure that you put your computer back to normal startup mode after completing the troubleshooting steps. Steps are available in the article given above.

    Regards,


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    Wednesday, September 28, 2011 7:26 AM
    Moderator