Back up your computer under Control Panel doesn't work anymore RRS feed

  • Question

  • When I click on "Back up your computer" in Control Panel->System and Security, I get a gui that says "Back up or restore your files" at the top and nothing else. The rest of the window is blank. No "Turn off schedule", "Create a system image" or "Create a system repair disc" on the left. I've tried a reboot. This is on Windows 7 Pro Service pack 1 (32 bit - 4gb ram). I've been using the backup method for several years. All of a sudden - poof.
    Saturday, September 19, 2015 7:11 PM


All replies

  • Hi ,

    Please refer to the following methods to resolve the issue and check if any helps:

    1. Check if Windows Backup service is enabled or not, if disabled, set it to Automatic and started.

    2. Use cmd.exe to run "regsvr32 sdrsvc" and press the ENTER key (return).  

    Best regards,

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Niko Cheng
    TechNet Community Support

    Tuesday, September 22, 2015 8:54 AM
  • Right on. Windows Backup service was disabled. How it got disabled is a mystery that will probably not be solved. Thanks!
    Wednesday, September 23, 2015 4:38 AM
  • Another option to consider is backing up to Microsoft Azure. I wrote an article on this on how to backup your Windows 7, 8.0, 8.1 and Windows 10 clients.  Might be an option for you to try.  Here's the step-by-step.  I did the videos for the Azure Documentation team,

    Videos - http://blogs.technet.com/b/blainbar/archive/2015/09/08/videos-series-backing-up-your-windows-10-client-to-microsoft-azure-read-more.aspx

    Step-by-step- http://blogs.technet.com/b/blainbar/archive/2015/08/07/step-by-step-backing-up-a-windows-10-client-to-microsoft-azure.aspxJust something to consider. You can try it free at http://aka.ms/try-azure and follow my steps and have your backup in the cloud.

    Thursday, September 24, 2015 9:58 PM
  • My PCs all have second disks for backups, and my server is WSE2012, which also backs up the PCs.  Plus they are backed up to a free cloud account. Why would I pay for Azure?  I just want Windows 10 backup to work correctly.  It does on 3 PCs but not the 4th one, and all are configured the same.
    Thursday, February 23, 2017 8:42 PM