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Not able to attach a protection agent RRS feed

  • Question

  • Hello,

    I am getting the following error while trying to attach a protection agent in one of the DPM servers :

    "Attach protected computer DHNL009AS004.intra.local failed:
    Error 346: DPM is unable to retrieve the configuration information from dhnl009as004.intra.local.
    Recommended action: Ensure that the Windows Management Instrumentation (WMI) service is started. If the firewall is turned on, on dhnl009as004.intra.local make sure that an exception for WMI is created"

    Can you please help?

    Thanks and Regards,


    Preethi Nair


    • Edited by PreethiC Monday, July 27, 2015 10:38 AM
    Monday, July 27, 2015 10:37 AM