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Active Sync Recovery Password Missing RRS feed

  • Question

  • Adding Exchange 2007 ActiveSync Mobile Policy.  Now requiring passwords on phones with Exchange accounts, as well as 10 incorrect passwords and the phone gets wiped, and support for a recovery password.  We have a user who already partnered a phone with his Exchange account.  We deleted the Exchange account on his phone and re-added it.  Problem: When I manage his mobile device in Exchange or look in the user's OWA, the recovery password field is blank.  I understand the recovery password gets generated on the device and then copied into Exchange.  What process generates it?  What do I ahve to do to get the recovery password field to populate in Exchange?
    Friday, May 4, 2012 3:13 PM

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