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Windows 7 freezes shortly after logon RRS feed

  • Question

  • I recently upgraded from Windows XP to Windows 7 64 bit.  I ran the compability check before doing the installation and everything checked out.  The installation went well and I was able to logon.  But about 1 minute after I logon the screen displays a sort of zig-zag pattern all over and the computer freezes.  I have tried updating the device drivers to no avail.   I tried re-installing with the 32 bit version of Windows 7 a got the same result.  Every thing seems to work fine if I boot into safe mode with networking.  My machine has a AMD Athlon 64 bit processor, onboard NVIDIA GeForce 6100 video, and 2 GB of RAM.

    Any ideas as to what could be causing this would be greatly appreciated.  Also, is there away to find out what is running about 1 minute after I logon?

     

    Saturday, December 25, 2010 2:19 AM

Answers

  • Hi,

     

    Do you mean that you cannot use Windows 7 normally when you boot into it first time?

     

    Besides Mr X’ suggestion, you could try to uninstall your video card driver, and download the latest driver for test:

     

    Drivers - Download NVIDIA Drivers

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Meanwhile, if it is possible, you could update your chipset driver and BIOS to the latest for test.

     

    Hope it helps.

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Friday, December 31, 2010 6:12 AM
    Tuesday, December 28, 2010 10:01 AM

All replies

  • Please upload the zipped dump files(C:\Windows\memory.dmp)  using skydrive and post the link here.



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    Saturday, December 25, 2010 8:26 AM
  • Hi,

     

    Do you mean that you cannot use Windows 7 normally when you boot into it first time?

     

    Besides Mr X’ suggestion, you could try to uninstall your video card driver, and download the latest driver for test:

     

    Drivers - Download NVIDIA Drivers

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    Meanwhile, if it is possible, you could update your chipset driver and BIOS to the latest for test.

     

    Hope it helps.

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Friday, December 31, 2010 6:12 AM
    Tuesday, December 28, 2010 10:01 AM