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Tape backups failing RRS feed

  • Question

  • I know there have been many posts about this error, I've tried all of the registry fixes listed in those fixes  (http://social.technet.microsoft.com/Forums/en-US/dataprotectionmanager/thread/de6b2569-55f1-4027-86bc-0037c8c6a10e), but we still have issues backing up to tape drive.  Our error is:

    DPM encountered a critical error while performing an I/O operation on the tape ................... (Barcode - ) in Drive Hewlett Packard LTO Ultrium-3 drive. (ID 30101 Details: The request could not be performed because of an I/O device error (0x8007045D))

    Tape drive passes all tests running the HP library and tape tools, latest drivers\firmware.  Tried changing SCSI cable too.  Drive is hooked up to a LSI Ultra320 SCSI 2000 series card.  It will sometimes backup 100MB and fail, other times backup 8 GB and fail.  Drive worked fine for months, then all of a sudden we get this error on every backup.  Thanks.

     

     

    • Moved by MarcReynolds Monday, January 23, 2012 1:30 PM (From:Data Protection Manager)
    Saturday, January 21, 2012 1:30 PM

Answers

  • closing for housekeeping

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, December 10, 2013 6:17 PM
    Moderator

All replies

  • Hi

     

    When the error occurs does your library disappears from Device Manager


    Thanks, Wilson Souza - MSFT This posting is provided "AS IS" with no warranties, and confers no rights
    Saturday, January 21, 2012 9:48 PM
  • No, I do not see the drive disappearing from Device Manager, and just to clarify, it's a stand alone drive, not a library, sorry for leaving that out. 


    Randy Oster
    Monday, January 23, 2012 4:39 PM
  • closing for housekeeping

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, December 10, 2013 6:17 PM
    Moderator