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Roaming profile issue

    Question

  • Recently all the new created users are logged with temporary profiles instead of roaming profiles. I have tried the .bak registry entry change method and also deleted the temporary profile manually from local PC but the issue persists. Please help.
    Sunday, March 19, 2017 12:43 PM

Answers

  • Check to ensure the server hosting the roaming profile share is online and reachable.  Then check if any of the users able browse to their roaming profile share (example: \\servername\profile$\username) from their workstation after logging in?  If not, check the permissions on the \\servername\profile$ share to see if permissions have been changed.   Start by checking who is the owner of the profiles share directory on the server.  If you create a new user, does it work correctly for that one?

    Best Regards, Todd Heron | Active Directory Consultant

    • Proposed as answer by AlvwanModerator Sunday, March 19, 2017 1:56 PM
    • Marked as answer by Dave_17 Monday, March 20, 2017 11:39 AM
    Sunday, March 19, 2017 1:00 PM
  • Hi Dave,

    Do you mean that only new users are having the problem since the first time new users sign in? Is there any old/existing user with roaming profile having the same problem?

    Are we using a DFS share or a normal share to host the roaming profiles?

    According to my research, this issue may occur if it is the first time the user has logged on to a computer, but the roaming user profile is not available. Therefore, please kindly check the following aspects:

    1. Use the net view command to view this computer to see the available shares. You should be able to see the share name that stores the roaming user profile.

    2. Please verify if the problematic users/computers have required permissions on the file share hosting roaming user profiles. Normally “List folder / read data” and “Create folders / append data” should be granted on the root folder (such as \\fileserver\RoamingProfiles) and “Full control” for separate user folder (such as \\fileserver\RomainProfiles\Username).

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by Dave_17 Monday, March 20, 2017 11:39 AM
    Sunday, March 19, 2017 1:52 PM
    Moderator

All replies

  • Check to ensure the server hosting the roaming profile share is online and reachable.  Then check if any of the users able browse to their roaming profile share (example: \\servername\profile$\username) from their workstation after logging in?  If not, check the permissions on the \\servername\profile$ share to see if permissions have been changed.   Start by checking who is the owner of the profiles share directory on the server.  If you create a new user, does it work correctly for that one?

    Best Regards, Todd Heron | Active Directory Consultant

    • Proposed as answer by AlvwanModerator Sunday, March 19, 2017 1:56 PM
    • Marked as answer by Dave_17 Monday, March 20, 2017 11:39 AM
    Sunday, March 19, 2017 1:00 PM
  • Hi Dave,

    Do you mean that only new users are having the problem since the first time new users sign in? Is there any old/existing user with roaming profile having the same problem?

    Are we using a DFS share or a normal share to host the roaming profiles?

    According to my research, this issue may occur if it is the first time the user has logged on to a computer, but the roaming user profile is not available. Therefore, please kindly check the following aspects:

    1. Use the net view command to view this computer to see the available shares. You should be able to see the share name that stores the roaming user profile.

    2. Please verify if the problematic users/computers have required permissions on the file share hosting roaming user profiles. Normally “List folder / read data” and “Create folders / append data” should be granted on the root folder (such as \\fileserver\RoamingProfiles) and “Full control” for separate user folder (such as \\fileserver\RomainProfiles\Username).

    Best Regards,

    Alvin Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by Dave_17 Monday, March 20, 2017 11:39 AM
    Sunday, March 19, 2017 1:52 PM
    Moderator