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Authenicate to Self-Service Portal as a different user RRS feed

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    We are running Service Manager 2010 SP1.  We have with the End User Portal configured with access from our intranet.  We have several kiosk computers that are logged in as a generic Active Directory user that only has access to the intranet.  We would like to find a way for those kiosk users to be prompted to the access the portal with authenication.  This will allow us to know who created the ticket and have individual contact information. 

     

    Thursday, December 22, 2011 9:11 PM

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    Thank you.  I created a batch file for the run as command that prompts for id and password.  This will work.
    • Marked as answer by Judy H Thursday, January 5, 2012 3:29 PM
    Thursday, January 5, 2012 3:29 PM

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    HI ,

     you can do this simply as following :

     

    1- Press Shift Key+ right click on IE ( interner Explorer )

    2- click run as diffirent user

    3- type the credentials you need to authenticate

     

     

    Thanks,

     

    Kareem Behery

    Kareem Behery
    • Proposed as answer by Kareem Behery Wednesday, December 28, 2011 9:50 AM
    Wednesday, December 28, 2011 9:50 AM
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    Thank you.  I created a batch file for the run as command that prompts for id and password.  This will work.
    • Marked as answer by Judy H Thursday, January 5, 2012 3:29 PM
    Thursday, January 5, 2012 3:29 PM