locked
No video captures device was detected on your system RRS feed

  • Question

  • Hi the Acer crystal eye webcam of Acer Aspire4738z is not working... any link i was already applied but still bot working...

     

    Problem signature:
      Problem Event Name:    APPCRASH
      Application Name:    CrystalEye.exe
      Application Version:    1.0.3.7
      Application Timestamp:    4c2d83f7
      Fault Module Name:    StackHash_0a9e
      Fault Module Version:    0.0.0.0
      Fault Module Timestamp:    00000000
      Exception Code:    c0000005
      Exception Offset:    00000000
      OS Version:    6.1.7600.2.0.0.256.1
      Locale ID:    13321
      Additional Information 1:    0a9e
      Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:    0a9e
      Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

     

     

    Please help on this probelm...


    Saturday, May 7, 2011 6:12 AM

Answers

  • You need to contact Acer Technical Support.

    See info @ http://windows.microsoft.com/en-us/windows/help/contact-support

    Video capture is not a Windows feature so it Acer's responsibility to provide you support for your hardware.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Juke Chou Thursday, May 26, 2011 8:31 AM
    Sunday, May 8, 2011 4:59 PM