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Project Server 2010 not sending emails RRS feed

  • Question

  • Hey all. Setting up a testing environment using Project Server. 3 servers all running Server 08 R2, Sharepoint Server also has Project Server, The Domain controller is also running Exchange 2010, and the SQL Server running QL 2008. Logging in, using Sharepoint and Project Server and sending emails via Outlook all work just fine...

    Problem is Sharepoint/Project Server cannot send emails or tasks when making or updating a project. The Application Event Log has the error, ""Mail delivery failed. Unable to contact the SMTP server servername.domainname.com on port 25"

    I have checked all settings I can think of and cant see why it cant be contacted. I have followed the steps to setup Project Server from technet (and verified the settings in from the video) but still nothing.

    Last few notes, no firewall or anti-virus is blocking, and a certificate has been issued and DC is trusted...

    thanks for your help on the matter!

     

    Tuesday, January 10, 2012 2:03 PM

All replies

  • Update:
    When running a SMPT Test using Telnet, I can log in just fine, however, when I get to

    RCPT TO:username.domain.com NOTIFY=success,failure,

    I get a "550 5.7.1 Unable to relay for username.domain.com"...

     

    Does this help?

    Tuesday, January 10, 2012 2:53 PM
  • This is the exact error message from the Event Viewer if it helps..nothing has been changed since this is just a testing environment...

    Log Name:      Application
    Source:        Microsoft-SharePoint Products-Project Server
    Date:          1/10/2012 10:20:27 AM
    Event ID:      7771
    Task Category: Notifications
    Level:         Error
    Keywords:     
    User:          PROJECTSERVER\instructor01
    Computer:      Sharepoint.projectserver.com
    Description:
    Standard Information:PSI Entry Point:
    Project User: SHAREPOINT\Administrator
    Correlation Id: 51d9732a-7caf-4dab-a9b5-8ce0086a6f96
    PWA Site URL: http://sharepoint/PWA
    SSP Name: Project Server Service Application
    PSError: NotificationEMailDeliveryFailed (16080)
    Failed to deliver the email due to delivery settings. Email type: 01ccf525-2cb1-4181-bc80-535a6db16c05. Error: Fail to deliver the email using the SMTP server 'DC.projectserver.com' on port '25'.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-SharePoint Products-Project Server" Guid="{B2178104-1B5B-4C20-8C8F-960678CED9E5}" />
        <EventID>7771</EventID>
        <Version>14</Version>
        <Level>2</Level>
        <Task>13</Task>
        <Opcode>0</Opcode>
        <Keywords>0x4000000000000000</Keywords>
        <TimeCreated SystemTime="2012-01-10T15:20:27.342849000Z" />
        <EventRecordID>20314</EventRecordID>
        <Correlation ActivityID="{51D9732A-7CAF-4DAB-A9B5-8CE0086A6F96}" />
        <Execution ProcessID="2840" ThreadID="5116" />
        <Channel>Application</Channel>
        <Computer>Sharepoint.projectserver.com</Computer>
        <Security UserID="S-1-5-21-3786200637-3064629620-3092045956-1130" />
      </System>
      <EventData>
        <Data Name="string0">PSI Entry Point:
    Project User: SHAREPOINT\Administrator
    Correlation Id: 51d9732a-7caf-4dab-a9b5-8ce0086a6f96
    PWA Site URL: http://sharepoint/PWA
    SSP Name: Project Server Service Application
    PSError: NotificationEMailDeliveryFailed (16080)</Data>
        <Data Name="string1">01ccf525-2cb1-4181-bc80-535a6db16c05</Data>
        <Data Name="string2">Fail to deliver the email using the SMTP server 'DC.projectserver.com' on port '25'.</Data>
      </EventData>
    </Event>

     

    The Domain Controller running Exchagne 2010 and SMTP IS Dc.projectserver.com

    Tuesday, January 10, 2012 4:08 PM
  • Try using the SMTP Simple Tool to  verify that you can talk with SMTP server.

    http://simplecomtools.com

    Cheers


    Michael Wharton, MBA, PMP, MCT, MCSD, MCSE+I, MCDBA
    www.WhartonComputer.com
    Wednesday, January 11, 2012 4:20 AM
    Moderator
  • Try using the SMTP Simple Tool to  verify that you can talk with SMTP server.

    http://simplecomtools.com

    Cheers


    Michael Wharton, MBA, PMP, MCT, MCSD, MCSE+I, MCDBA
    www.WhartonComputer.com

    Look in the ULS logs for event 8t63.

    PWA:http://SITE/PWA, ServiceApp:Project Web App Service, User:Contoso\user, PSI: [NOTIF] ULS Event: NotificationEMailDeliveryFailed was associated with exception: Microsoft.Office.Project.Server.BusinessLayer.NotificationException: Fail to deliver the email using the SMTP server 'mail.contoso.com' on port '25'. ---> System.Net.Mail.SmtpFailedRecipientException: Mailbox unavailable. The server response was: 5.1.1 User unknown    

    Wednesday, August 28, 2013 1:04 PM