E2k7 - OWA - multiple times before it gets logged in RRS feed

  • Question

  • Hi Gurus,

    I have a question. I always have to enter my username and password for at least 4/5 times before I can logon to OWA. Sometimes, I have to try more than that... Is it something to do with Internet browser settings? Thanks a lot.

    Thank you, msdn =) 99.9% of my questions have been answered :D
    Monday, May 9, 2011 5:47 PM

All replies

  • You by chance using Windows NLB or a hardware load balancer?
    Tim Harrington | MVP: Exchange | MCITP: EMA 2007/2010, MCITP: Lync 2010, MCITP: Server 2008, MCTS: OCS | Blog: http://HowDoUC.blogspot.com | Twitter: @twharrington
    Monday, May 9, 2011 6:02 PM
  • Hello TWHarrington,

    Yes, multiple cas servers working as load balancer.


    Thank you, msdn =) 99.9% of my questions have been answered :D
    Tuesday, May 10, 2011 12:53 AM
  • Hi,

    In order to clarify the current issue, please answer me the following questions:

    1.        Check the situation when log on OWA using another username.

    2.        When you log on OWA by another browser, such as firefox, what happens?

    3.        When you use outlook, do you also need to enter username and password for many times?

    4.        When you log on OWA in another computer, what happens?

    5.        Are you only using Exchange 2007 or do you have a combination of servers?


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, May 11, 2011 9:41 AM
  • Hello, i'm having an issue similiar to the one described by OneWay85.  The difference is, i'm using OWA 2003. 

    Using Account 1, i can login from anywhere and i get through without incident. 

    Using Account 2, i can login but get prompted, sometimes i can browse through 5 - 6 messages while other times i get only as far as browsing 1 message. 

    It doesn't matter what browser is used.  And the computer doesn't seem to matter either.


    do you have any information that might help me?

    Wednesday, November 9, 2011 4:25 PM
  • Hi all,

    I think I know where my problem came from already - it is due to load balancer, we have 4 CAS servers, so when we use the main OWA link, it will randomly picks one of the 4 cas urls. If I access using one of the cas urls, I will get logged on straight away :)

    Never stop learning
    Monday, November 28, 2011 5:09 PM