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Event ID 1023 on Exchange Server RRS feed

  • Question

  • Good morning all! I could really use some help with the error below. It occurs every 5 minutes at a bout 20 a pop. It is flooding the event log and driving me crazy. I have tried lodctr /r, still getting the error. The exact same error occurs with the "UGatherer" DLL.  Any help would be greatly appreciated.

    Event Type:    Error
    Event Source:    Perflib
    Event Category:    None
    Event ID:    1023
    Date:        1/5/2012
    Time:        9:37:21 AM
    User:        N/A
    Computer:    exchange server
    Description:
    Windows cannot load extensible counter DLL UGTHRSVC, the first DWORD in data section is the Windows error code.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 7e 00 00 00               ~...   

    Thank you, 

    Steve

    Thursday, January 5, 2012 2:48 PM

Answers

  • Hi,

     

    As per my research, you can try the following:

     

    <1>Check the registry key for Disk counters HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfDisk\Performance and the “Disable Performance Counter" registry value was set to 1 which is ON (disabled counter). Change the registry value to zero and then check the result.

    <2>If the event still occurs, you can try to disable the counters using Exctrlst tool and then check:

    http://technet.microsoft.com/en-us/library/cc737958(WS.10).aspx

     

    Hope it helps. If the issue still occurs, please let us know.

     

    Thanks


    Sophia Xu

    TechNet Community Support

    • Marked as answer by Steven8515 Friday, January 6, 2012 1:57 PM
    Friday, January 6, 2012 7:28 AM

All replies

  • Hi,

     

    As per my research, you can try the following:

     

    <1>Check the registry key for Disk counters HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\PerfDisk\Performance and the “Disable Performance Counter" registry value was set to 1 which is ON (disabled counter). Change the registry value to zero and then check the result.

    <2>If the event still occurs, you can try to disable the counters using Exctrlst tool and then check:

    http://technet.microsoft.com/en-us/library/cc737958(WS.10).aspx

     

    Hope it helps. If the issue still occurs, please let us know.

     

    Thanks


    Sophia Xu

    TechNet Community Support

    • Marked as answer by Steven8515 Friday, January 6, 2012 1:57 PM
    Friday, January 6, 2012 7:28 AM
  • Reg value was already set to 0. I moved on to step 2 and that seems to have taken care of it. Thanks so much. You were a great help.
    Friday, January 6, 2012 1:58 PM