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DPM 2010 Client Troubleshooting RRS feed

  • Question

  • I am trying to protect a client computer but after installing the agent in DPM 2010, the client is shown to be disconnected, howshould i connect it?
    Thursday, June 16, 2011 5:29 AM

Answers

  • Hi,

     

    As Simon noted the "Disconnected" is simply a label for the type of protection - Disconnected client protection. Are you having any problems protecting the client? Is the agent status listed as "Ok"? Can you ad it to a client protection group? If you have it added to a protection group, are jobs running ok or are you getting errors?

    Thanks,

    Marc

    Friday, June 17, 2011 12:10 PM
    Moderator

All replies

  • Hello,

    What about the agent status in management tab ? is it shown as OK ?
    "Disconnected" is related to the type of protected datas.

    Can you ping DPM server from computer ?

    Did you have any firewall enable ?


    http://blog.simaju.fr - Partage de connaissances et retour d'expériences.
    Thursday, June 16, 2011 8:18 AM
  • Hi,

     

    As Simon noted the "Disconnected" is simply a label for the type of protection - Disconnected client protection. Are you having any problems protecting the client? Is the agent status listed as "Ok"? Can you ad it to a client protection group? If you have it added to a protection group, are jobs running ok or are you getting errors?

    Thanks,

    Marc

    Friday, June 17, 2011 12:10 PM
    Moderator