locked
Server not healthy but shows as Healthy state in Agent managed RRS feed

  • Question

  • Hi Team,

    I would like to know why the server shows as healthy in agent managed but critical in Windows computers. 

    Please find the details attached. 

    Wednesday, May 1, 2019 1:11 PM

Answers

  • Hi,

    The Health State under Agent Managed in the Administration pane only shows the heartbeat status of each agent.

    So if the agent computer is responding to heartbeats it will be shown as green, even if there are other alerts going on the agent computer.

    If the agent computer is not responding to heartbeats it will be gray in the Administration > Agent Managed tab.


    To check the alerts and all other statuses you use the Monitoring tab.

    Best regards,
    Leon



    Blog: https://thesystemcenterblog.com LinkedIn:


    • Edited by Leon Laude Wednesday, May 1, 2019 1:23 PM
    • Marked as answer by Zikki_Asks Wednesday, May 1, 2019 1:29 PM
    Wednesday, May 1, 2019 1:22 PM

All replies

  • Hi,

    The Health State under Agent Managed in the Administration pane only shows the heartbeat status of each agent.

    So if the agent computer is responding to heartbeats it will be shown as green, even if there are other alerts going on the agent computer.

    If the agent computer is not responding to heartbeats it will be gray in the Administration > Agent Managed tab.


    To check the alerts and all other statuses you use the Monitoring tab.

    Best regards,
    Leon



    Blog: https://thesystemcenterblog.com LinkedIn:


    • Edited by Leon Laude Wednesday, May 1, 2019 1:23 PM
    • Marked as answer by Zikki_Asks Wednesday, May 1, 2019 1:29 PM
    Wednesday, May 1, 2019 1:22 PM
  • Thank you for the response. 
    Wednesday, May 1, 2019 1:30 PM