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Windows 10 stopped recognizing my logitech sound speakers z506! RRS feed

  • Question

  • Yesterday, my system had some update and the day after my speakers topped working.

    The device is plugged with plugs and not a usb and there is no driver.

    I tried to search for the drivers. But their site says:

    Software is not needed for this product.


    I tried to search for a solution on the internet, such as uninstalling and updating my driver. Windows 10 did recognize my device in the playback devices category. 

    I reset all my windows 10, and now it doesnt recognize that I have an audio input. It does however recognize my steelengine headphones that have a driver for them.

    Where is the fault? There isnt much I can do! I unplugged and plugged the speakers.. and there was no result. If windows drivers and manufacturers drivers dont help me.. how can I recognize the device and make it work? or is it a hardware problem and I should buy new speakers?

    The solution of downloading an old Realtek driver and running didnt help. But it did make my speakers recognizable!

    Okay, the driver is working. I can test my speakers for sounds..but not all my speakers omit sounds. May that is the reason? Is it a hardware or software problem?

    Friday, October 7, 2016 2:32 PM

Answers

  • Hi,

    Based on your description, I think you are right, may be it is a hardware or software problem, please connect manufacturer for further help.

    Also check if it is relate to the compatibility issue.

    Best Regards,

    Tao


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    Monday, October 10, 2016 9:19 AM
    Moderator