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Force Lync 2013 update to Skype for Business 2015 after Lync 2013 is Reinstalled RRS feed

  • Question

  • My company currently runs Office 2010 with standalone Lync 2013. Have have deployed the necessary Windows Updates (such as KB3039776) that will cause Lync 2013 to update to Skype for Business 2015. This seems to work fine if the Windows Updates are applied after Lync 2013 was installed so the majority of our users are fine.

    The problem occurs when we have to reinstall Lync 2013 on a system for troubleshooting purposes. After Lync 2013 is reinstalled it remains Lync 2013. How can Lync 2013 be forced to update back to Skype for Business 2015 on a client after Lync 2013 is reinstalled?

    So far I have setup a few virtual machines, reinstalled Lync 2013, and they have sat for a few days without updating. I thought that maybe it would automatically update since the appropriate Windows Updates are installed. I have also uninstalled and reinstalled KB3039776 with the thought that maybe that would trigger Lync 2013 to update back to Skype for Business 2015 but that hasn't worked either.

    Tuesday, June 28, 2016 3:00 PM

Answers

  • Thanks for your help, Don. I didn't get a chance to try Skype for Business Basic but I did find a way to trigger the Lync 2013 to Skype for Business 2015 update.

    1. Uninstall Skype for Business 2015 (it shows up as Lync 2013 in Programs and Features).

    2. Reboot the computer.

    3. Install Lync 2013.

    4. Reboot the computer.

    5. Allow your WSUS or SCCM system to apply the Lync 2013/Skype for Business 2015 related updates and reboot as necessary.

    The Windows Updates will eventually cause Lync 2013 to update to Skype for Business 2015.

    • Marked as answer by ashadoan Wednesday, June 29, 2016 5:47 PM
    Wednesday, June 29, 2016 5:47 PM

All replies

  • Which version of Lync 2013 client are you using? There is basic and there is the regular version that comes with office. I would not use the basic Lync client as there is a basic skype for business client for install. Here is the link to the SfB stand alone. https://www.microsoft.com/en-us/download/details.aspx?id=49440 -Don
    • Proposed as answer by Don Deppe Tuesday, June 28, 2016 4:24 PM
    Tuesday, June 28, 2016 4:24 PM
  • We are using the Lync 2013 Basic. Some of our user's have Office 365 Enterprise E1 licenses which doesn't grant them full Office 365 but allows them to use Skype for Business 2015 to host web meetings. Would the Skype for Business standalone that you provided work with an E1 license so that the user could host web meetings?

    Edit: I ran Skype for Business Basic past one of the other techs and apparently that has been suggested before. Unfortunately in our environment it won't work because Skype for Business has to be federated which we can't do with Skype for Business Basic.

    Is there an registry key that can be modified that would force Lync 2013 to update to Skype for Business 2015 if the Windows Updates are already present?

    • Edited by ashadoan Tuesday, June 28, 2016 5:58 PM
    Tuesday, June 28, 2016 4:33 PM
  • There is no software update for Lync2013 basic to make it Skype for Business basic to my knowledge, so changing registry keys wont do much.

    I don't see any reason why you would not be able to use Skype for Business basic. It should work even better with your office 365 clients as the SfB client will use the new codecs.

    Let your tech know that you are going to install SfB and test it. If it works you have a solution.

    -Don

    Tuesday, June 28, 2016 8:51 PM
  • Thanks for your help, Don. I didn't get a chance to try Skype for Business Basic but I did find a way to trigger the Lync 2013 to Skype for Business 2015 update.

    1. Uninstall Skype for Business 2015 (it shows up as Lync 2013 in Programs and Features).

    2. Reboot the computer.

    3. Install Lync 2013.

    4. Reboot the computer.

    5. Allow your WSUS or SCCM system to apply the Lync 2013/Skype for Business 2015 related updates and reboot as necessary.

    The Windows Updates will eventually cause Lync 2013 to update to Skype for Business 2015.

    • Marked as answer by ashadoan Wednesday, June 29, 2016 5:47 PM
    Wednesday, June 29, 2016 5:47 PM
  • You were able to get Lync2013 basic to update to Skype for Business basic?
    Wednesday, June 29, 2016 6:19 PM