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  • Question

  • I have read articles about this same subject but the thing that gets me is the patch is older than the installed files.

    the patch is 6.5.7653.5

    we are 6.5.7654.12

    http://support.microsoft.com/kb/938650

    I do not see any reference to what to do if you have files that supersede the patch level.

    Anyone else have this issue?

    Thanks

    Paul

     

    Wednesday, March 2, 2011 9:03 PM

Answers

  • Please perform EXBPA to do a health check regarding the issue. If it is appropriate, I also suggest that you perform Isinteg and offline defrag on the problem database to ensure the database is health.

     

    Note: Please backup the database firstly before you performing the above steps.

     

    Regards,

    Novak


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Novak Wu Friday, March 11, 2011 8:21 AM
    Monday, March 7, 2011 5:16 AM

All replies

  • I got this issue fixed using the MS patch.

    Will check on my version and let you know.

    Also, You can give a call to MS and they will support with out charging as its a known bug.

    Shaba


    Cheers Shaba
    Thursday, March 3, 2011 10:41 AM
  • Thanks

     

    I am curious to see what your file versions are.

    Pau.

    Thursday, March 3, 2011 4:02 PM
  • Me too on 6.5.7654.12

    Cheerio

    Shaba


    Cheers Shaba
    Friday, March 4, 2011 5:43 AM
  • In between, Are you seeing the exact events as mentioned on the KB (Event ID 327) ?

    Shaba


    Cheers Shaba
    Friday, March 4, 2011 5:46 AM
  • No, the event is 8217. I have not turned up the logging.

    I called PSS to see what they have to say wondering if it is now the registry change that fixes it.

     

    Tks

    Paul

    Friday, March 4, 2011 3:35 PM
  • Please perform EXBPA to do a health check regarding the issue. If it is appropriate, I also suggest that you perform Isinteg and offline defrag on the problem database to ensure the database is health.

     

    Note: Please backup the database firstly before you performing the above steps.

     

    Regards,

    Novak


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Novak Wu Friday, March 11, 2011 8:21 AM
    Monday, March 7, 2011 5:16 AM