none
HP MSL6480 direct connection to Windows 2012 R2 cannot see the robot exchanger RRS feed

  • Question

  • Hi,

    Hope someone can give me assistance with this type of issue:-

    The MSL6480 " Fibre Channel drives" is direct connected to the Windows 2012 R2 server, whereby the LTO6 drives are detected but the exchange robot is not seen on the device manager. The latest recommended MSL Tape drivers from HP was installed. IS there any updated drivers in the Microsoft web site recommended to be installed or special settings to be adhere to?

    Thanks

    Tuesday, July 7, 2015 11:27 PM

All replies

  • Hi,

    What does device manager show for "medium changer" device ?

    See if these HP drivers will allow the medium changer to be seen properly. 


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Sunday, July 19, 2015 11:32 PM
    Moderator