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Lync Media Gateway Quintum Tenor AX2400 Outbound Channel Selection RRS feed

  • Question

  • Hi Everyon

    sorry if i put the Question of Quintum here,because i'm tired of googling and found No Answer there.

    Already we have Lync 2010 And Quintum AX2400 in Green State and there is no Problem.the Customer requirement changed and She wants me to provide a way to have 3 Channel Categories for outbound Calls. before this when a user wanted to dial PSTN Numbers, Tenor Makes the Call from the First Available Channel that has a line inside its Port.but now i want to make sure when any User Dials +44 Numbers,that call goes to channel 13 not other Cahnnels, the reason is because that Port is Speciall and Cheaper as Telco says this ! i never saw that ..anyways

    and other Requirement is to Provide a way when user with Extension 1000 calls any number that call goes to Port 14

    i am really tired of Searching and sorry for Begging this Much

    any help would be appreciated

    Monday, August 5, 2013 7:35 AM

Answers

  • Hi Mohammad,

    I am not sure about Quintum product. You may confirm with Quintum Support if this model is support 3 channel categories for outbound calls and the details how to configure it. Thank you for your understanding.


    Kent Huang
    TechNet Community Support

    • Marked as answer by Kent-Huang Monday, August 19, 2013 9:23 AM
    Tuesday, August 6, 2013 8:30 AM