How To Reset Password on A Computer of a Deceased Family Member RRS feed

  • Question

  • Hello -- I had my father-in-law pass away in December, and he left two laptops to the kids. One has no password to access, but the other has a password which we cannot find. It is a Toshiba Satellite with Windows 8. Is there a way that we can re-set the password so that we can use the laptop. We can provide proof if needed of the relationship. Thanks. 
    Saturday, March 12, 2016 5:40 PM

All replies

  • Hello!

    Sorry for your loss. I would try and call MS support and explain the situation and maybe they can help you.



    Saturday, March 12, 2016 8:44 PM
  • Hello Please try with Administrator Account, or check your account have administrator account right... 

    * Click On RUN  

    * Type CMD

    * Type Net user and Enter  

    * identify your User... Then Type Net User (User Name) * 

    Please Note run cmd using Administrator Rights. 


    Refer this Link 

    if  you have any query kindly revert to me on same. or post me 

    Thank You 


    Sunday, March 13, 2016 5:00 AM