• Question

  • Hi, I have been the target of a very sophisticated group of hackers for the poast 5 years. No matter what I do, they seem to easily gain administrative access to my computer and it eventually comes to my operatinf system needing to be restored, I have 3 laptops I rotate and bribg onbe in for service as it gets hacked.  I have a Webroiot report I just ran on my PC (btw my username and password mysteriously gets deleted from the system so I have no protection)  and you will notice in this report there is a "default user as well as my login which you will notice is labeled "restricted" under access.  I hired a network security specialist 4 yewars ago and he said it was in every device , emails and went so far as to say he thought someone was getting access to my physical devices and router and I live alone.  These hackers are cuttugn edge sophisticated and I believe they even write code. Several times they have changed the passworfd to my gmail email accoiunt (from Boston and NJ and I live in NYC) and I have 2 step verification and I never got any notification. The emails are pout in the junk folder so if I get any emails they go the junk file so i never asee them. I am attaching the Webroot report I just produced and it also shows processes.  When I go into Computer Management there are so many shady remote accesas and seconbdary login applications it's scary. HELP! Icant seem to attach the file and fdont know how to create a hyperlink
    Wednesday, July 5, 2017 5:21 PM

All replies

  • Hello,

    Based on my experience, you should keep the anti-virus program and firewall running on your computer. In addition, you'd better set a more complex password for your computer account and email account.

    Best of all, you can install the operating system from ground up. Before that, please make sure back up your data.

    Finally, since this is a forum for questions about Microsoft Advanced Threat Analytics, you can post your questions to other more relevant forums for getting better support.

    Best regards,
    Andy Liu

    Please remember to mark the replies as answers if they help.
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    Friday, July 7, 2017 2:29 AM