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Windows 2003 R2 Bluescreen (0x9C_GenuineIntel_STACKPTR_ERROR_nt!MmSetAddressRangeModified+43 ) RRS feed

  • Question

  • Now our server keep restarting due to bluescreen

    Can someone help me?

    STACK_COMMAND:  kb
    THREAD_SHA1_HASH_MOD_FUNC:  0f69753ea5d20bab3701a6dced148cd14bf141d9
    THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f0a3240b0eead66f23f72e6be91cfd8bc9ea0c29
    THREAD_SHA1_HASH_MOD:  e212b579c0f82b1534f96e58e10bee4da13ef085
    FOLLOWUP_IP:
    nt!MmSetAddressRangeModified+43
    8083d6d3 8845fe          mov     byte ptr [ebp-2],al
    FAULT_INSTR_CODE:  8bfe4588
    SYMBOL_STACK_INDEX:  4
    SYMBOL_NAME:  nt!MmSetAddressRangeModified+43
    FOLLOWUP_NAME:  MachineOwner
    MODULE_NAME: nt
    DEBUG_FLR_IMAGE_TIMESTAMP:  49c21e56
    IMAGE_VERSION:  5.2.3790.4478
    IMAGE_NAME:  memory_corruption
    FAILURE_BUCKET_ID:  0x9C_GenuineIntel_STACKPTR_ERROR_nt!MmSetAddressRangeModified+43
    BUCKET_ID:  0x9C_GenuineIntel_STACKPTR_ERROR_nt!MmSetAddressRangeModified+43
    PRIMARY_PROBLEM_CLASS:  0x9C_GenuineIntel_STACKPTR_ERROR_nt!MmSetAddressRangeModified+43
    TARGET_TIME:  2016-05-03T04:12:47.000Z
    OSBUILD:  3790
    OSSERVICEPACK:  2000
    SERVICEPACK_NUMBER: 2
    OS_REVISION: 0
    SUITE_MASK:  272
    PRODUCT_TYPE:  3
    OSPLATFORM_TYPE:  x86
    OSNAME:  Windows Server 2003
    OSEDITION:  Windows Server 2003 Server (Service Pack 2) TerminalServer SingleUserTS
    OS_LOCALE: 
    USER_LCID:  0
    OSBUILD_TIMESTAMP:  2009-03-19 18:28:38
    BUILDOSVER_STR:  5.2.3790.srv03_sp2_gdr.090319-1204
    ANALYSIS_SESSION_ELAPSED_TIME: 2731e
    ANALYSIS_SOURCE:  KM
    FAILURE_ID_HASH_STRING:  km:0x9c_genuineintel_stackptr_error_nt!mmsetaddressrangemodified+43
    FAILURE_ID_HASH:  {f5d169c4-eec4-6db0-81e3-d3897e176b20}
    Followup:     MachineOwner

    Tuesday, May 3, 2016 5:18 AM

Answers

  • Hi Kudoz2:

    '0x9c' is a hardware problem.Here is something you can check:

    1. Ensure your temperatures are within standard and nothing's overheating. You can use a program if you'd like to monitor temps.

    2. Clear your CMOS (or load optimized BIOS defaults) to ensure there's no improper BIOS setting.

    3. Ensure your BIOS is up to date.

    4. The only software conflict that can usually cause *9C bugchecks are OS to BIOS utilities from manufacturer.

    5. If all of the above fail, the only left to do is replace your processor as it is faulty.

    In addition,Windows Server 2003 extended support ended on July 14, 2015,you'd better upgrade.

    https://www.microsoft.com/en-us/server-cloud/products/windows-server-2003/

    ________________________________________
    Best Regards,
    Cartman
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.


    Tuesday, May 3, 2016 8:13 AM