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Video Driver Issues after Ver. 1803 upgrade. RRS feed

  • Question

  • Hello,

    My company recently pushed Windows 10 upgrade Version 1803, and we are having a percentage of laptops having video driver problems.

    Post upgrade: About 10% of our end users are getting black screens when laptop docked. This happens with single monitor, and dual monitors connected through docking stations. Also a small percentage of laptops, are showing like a blurred screen after re boot. We are using HP Elite Books, 820's, and 840's. We have been able to correct the driver issue, through updating video driver though computer management.

    The 1803 upgrade is being pushed to our end users laptops through Intune. Is there way through Intune to push a intel video driver post 1803 push? That would have a minimal impact on end users.

    Thanks for any help on this type of issue.

    Regards, Indiv IT

    Friday, September 7, 2018 1:18 PM

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